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What are
Teledon’s primary geographic areas of operation?
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Teledon operates internationally.
Domestically, the company has provided services in AL, CA,
FL, GA, KY, LA, MD, MI, MO, MS, NC, NJ, NY, OH, OK, PA, SC,
TN, TX, VA, and Washington DC. Internationally, the company
has provided products and services in Canada, The UK,
Pakistan, and Liberia.
How Does
Teledon Develop Custom Software or other design requirements?
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We first
work with our customers to understand their needs. We then
develop a working/draft model of the design. If acceptable
to our customer, we move forward with the development stage
concurrent with continuous communications with our customer
as required, and then followed with implementation, if
required. If the product does not meet our customer’s
requirements there is no charge.
What kind
of warehousing and equipment staging/testing capabilities does
Teledon possess?
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Teledon
has warehouse and staging facilities located in Florida and
Georgia. Inventory is maintained via an electronic
database, using specialized software and a bar-code tracking
system. Teledon provides periodic reports – with details
down to equipment serial numbers - that allow each customer
to know exactly what is in stock, and when it was
received/shipped.
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Teledon
is capable of staging and pre-testing equipment before
deploying to the field, or simulating large networks for
training or other purposes.
Does
Teledon provide its own transport equipment?
What kinds
of qualifications / certifications does Teledon or its
employees have?
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Certified and authorized reseller and support of Quintum VoIP
and Gateway products
Ø
Certified by Trompeter to provide Training to others on BNC
connector installations
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Cisco CCNA certified staff members
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Certified and authorized reseller and support
of Vertical Networks PBX products
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Certified Nortel Meridian PBX Option 11c
through 81 support specialists on staff
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Government Contract Vehicle: GSA IT Multiple
Award Schedule 70, GS-35F-0714R
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MBE certified by SBA as an 8(a) company.
Certified MBE by GMSDC, certificate #2459
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Member of Greater Atlanta Better Business
Bureau
Does
Teledon adhere to any specific implementation standards?
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Teledon Solutions’ Installation Standards
Manual is based on Telcordia’s “Engineering and Installation
Standards” as well as local and State codes, NEC codes, and
RUS codes. An internal audit program is implemented for
continuous improvements in quality, efficiency and work
safety.
Does
Teledon have any sort of safety program in-place?
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Yes, Teledon Solutions maintains a qualified
Safety professional on staff, with well-established policies
and procedures in place. The company has never been cited
for any federal (OSHA), state, or local safety violations.
Can Teledon
perform site surveys or update my engineering documents?
What types
of specialized test equipment and tools does Teledon utilize?
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Power and ground testing equipment, including analog O’scope
for testing noise on ground systems and current/voltage
measuring gear for power plants and batteries. Transmission
test sets from DS-0 to OC-48 line/tributary testing, Optical
Spectrum Analyzers, Optical Power Meters, Visible Laser
Sources and Scopes, bulk call generators, and various other
network testing equipment, including ISDN test equipment,
and LAN sniffers
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What types of equipment are Teledon qualified or certified
to install, test, and support?
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ADC
Digital Signal Cross-Connects
FiberGuide Fiber Management Systems
Adtran
Total Access System
AFC
UMC
line of Digital Loop Carriers
DMAX1120
Alcatel
Digital Cross-Connect Systems
1631
SX SMC
1631
SX SMA
D448
Channel Bank
BizFon
(Teledon
is an authorized Reseller & outsourced installation
services supplier)
Bizfon 680 (small office hybrid key system)
Bizfon 6800 (medium office hybrid key system)
Carrier Access Corporation (CAC)
CAC
Wide Bank 28 DS3 & STS1
CAC
Navigator GR303 & DCS
CAC
Access Bank Platform
Calix
Certified installation and testing for C7 Transport/Access
solutions
Cisco
ONS
15454 Optical Transport Platform
ONS
15327 Metro Transport
6000
series DSLAM
Catalyst family of ethernet switches
Entrisphere
BLM1500, EntriView EMS
Elastic Networks/Paradyne
BitStorm 1900, 2400, & 4800 DSL Access Multiplexer
CPX-1000 Broadband Voice Services Platform
Fujitsu
FLM-2400, FLM-600, FLM-150
Flashwave family of transport solutions
Kalatel/GE
Certified on Kalatel’s line of video solutions
Lucent
SLC-2000
FT-2000, DDM-1000/2000
AnyMedia & Stinger DSLAMs VoIP and Optical Internet Family
of Products
Nortel Networks
(Teledon
is an approved outsourced
installation services supplier)
Meridian PBX, Norstar Key
systems, Call Pilot, and Succession products
DMS 100/500; Passport 6400
& 8600
OPTera Long Haul 1600 & 4000
S/DMS
TransportNode OC-192, OC-48,
OC-48 Lite & OC-12 TBM
OPTera Family of Transport Solutions Metro
3100, 3300, 3400, 3500, & 5200, Connect DX
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Marconi
Vortex DC Power Systems – Distribution panels, rectifiers,
and batteries
Quintum
(Teledon is an authorized Reseller & outsourced
installation services supplier)
Analog Tenor VoIP Multipath Switch
Call
Relay Session Border Controller
Call
Routing Server
Digital Tenor VoIP Multipath switch
Tenor AS
Tenor CMS (Carrier Multipath Switch)
Tenor DX for Enterprises
Tenor DX for Service Providers
Tenor Monitor
Tenor Standalone GateKeeper
Siemens
DCO
Digital Switching Systems
Telect
Digital Signal Cross-Connects
Filtered Fuse Panels
LINXS Distribution
CableLinks Cable Management System
Telica
Plexus 9000 switching platform
Terawave Communications –
Terawave Certified PON engineers on staff
TW-600/300/150 Access Solutions
Turin Networks
Traverse Family of Optical Transport Equipment
Vertical Networks
(Teledon
is an approved Reseller & services and support supplier)
Instant-Office system Integrated Communications
Platform &
PBX systems
Valere Power
V Series
Rectifiers,
Compact
DC Power System,
Integrated DC Power System
Zhone Technologies
AccessNode & UE9000
3Com
IP
Telphony Solutions
Wireless LAN & Internet Gateway Solutions
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Who
are your customers?
Our customers include government agencies,
telephone and cable service providers, and medium to large
businesses.
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